Question 1

How does Hirix work?

Accepted Answer

Hirix deploys four AI agents — Stella (intelligence), Eva (sourcing), Lua (interviewing), and Iris (verification) — that work in sequence to automate your entire recruitment pipeline. You define the role requirements, and the agents handle the rest.

Question 2

Do I need to change my existing tools?

Accepted Answer

No. Hirix is designed to drop into your existing workflow. It integrates with major ATS platforms, calendars, and communication tools.

Question 3

How accurate is the AI matching?

Accepted Answer

Our models show 95% match accuracy in controlled evaluations. Lua evaluates five dimensions — technical knowledge, problem-solving, communication, learning agility, and cultural fit — rather than just keywords.

Question 4

Can the AI conduct interviews in languages other than English?

Accepted Answer

Currently Lua supports English and Malay. Additional language support is in active development.

Question 5

What modes does Hirix support?

Accepted Answer

Hirix supports two modes: Autopilot (fully automated, you receive the shortlist) and Copilot (your recruiters lead with AI assistance in real time).

Question 6

What is Virtual Workspace?

Accepted Answer

A digital office where your team can meet, collaborate, and socialise — without juggling five different apps. It includes meeting rooms, discussion spaces, a team lounge, built-in calls, group messaging, and mini games.

Question 7

How many users can join a workspace?

Accepted Answer

Unlimited. We don't charge per seat. Your entire team — 5 or 500 people — can join without additional cost.

Question 8

Can I have multiple workspaces?

Accepted Answer

Yes. You can create multiple workspaces under one account, each with its own layout, rooms, and team members.

Question 9

How long does setup take?

Accepted Answer

Usually minutes. Pick your layout, customise your space, and invite your team.

Question 10

How is AI Recruitment priced?

Accepted Answer

AI Recruitment starts at $140/month (Pay As You Go) for 100 AI Credits. Enterprise plans with custom allocation are available.

Question 11

How is Virtual Workspace priced?

Accepted Answer

Virtual Workspace is priced by room type: Meeting Room RM29/month, Small Office RM49/month, Small Classroom RM79/month, Open Office RM149/month.

Question 12

Are there hidden fees?

Accepted Answer

No. Pricing is transparent and per plan. Add-ons like the AI Recruiter (Eva) and AI Verifier (Iris) are clearly listed.

Question 13

Is candidate data secure?

Accepted Answer

Yes. Hirix is compliant with GDPR, FCRA, and local data protection regulations. Candidate data is encrypted at rest and in transit.

Question 14

Do candidates know they're being assessed by AI?

Accepted Answer

Yes. Candidates are informed before any AI-led interview or verification process begins. Transparency is a core principle.

Quick answers.