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Technical Support Specialist CRM & KYC Support · Confidential company
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
PassiveCustomer SupportCRM (Salesforce)Omnichannel SupportKYC VerificationBilingual Communication (EN/BM)Problem ResolutionData AnalysisHelpdesk Management
7+ yrs in customer service & technical support with CRM (Salesforce), omnichannel support, and bilingual (EN/BM) skills. Exceeds min requirements; strong SLA track record.
Experience
- Technical Support Specialist CRM & KYC Support · 2022 – now
- Role withheld · 2019 – 2022
- Customer Service Executive · 2019 – 2022
- Communication Trainee · 2019 – 2019
- Research Assistant · 2015 – 2015
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Technical Support Specialist CRM & KYC Support
Confidential company
2022 – now
Role withheld
Confidential company
2019 – 2022
Customer Service Executive
Confidential company
2019 – 2022
Communication Trainee
Confidential company
2019 – 2019
Research Assistant
Confidential company
2015 – 2015
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.