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Senior Customer Experience Representative · Confidential company
Shah Alam, Selangor, Malaysia
PassiveCustomer SupportCRM ProficiencyBilingual Communication (EN/BM)Problem ResolutionAttention to DetailSOP DevelopmentTeam SchedulingMulti-channel Support
~10 years CS experience in Malaysia, CRM proficiency, SOP creation, multi-channel support. Overqualified but strong fit; no Mandarin mention is minor gap.
Experience
- Senior Customer Experience Representative · 2022 – now
- Customer Service Representative · 2016 – 2022
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Senior Customer Experience Representative
Confidential company
2022 – now
Customer Service Representative
Confidential company
2016 – 2022
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.