MS
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Head Of Customer Experience, IBM Software · Confidential company
Austin, Texas, United States
PassiveSaaS/subscription modelsCustomer retention & upsellStakeholder managementARR accountabilityCX strategy
Customer Experience leader with SaaS revenue exposure but no closing experience. Strong strategic acumen and stakeholder skills, but lacks demos, proposals, negotiation, and direct sales accountability.
Experience
- Head Of Customer Experience, IBM Software · 2023 – now
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Head Of Customer Experience, IBM Software
Confidential company
2023 – now
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.