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Digital Deals Specialist · Confidential company
Greater Kuala Lumpur
PassiveCustomer SupportCRM ProficiencyBilingual CommunicationProblem ResolutionActive ListeningTime ManagementTicket ManagementPower BI

4+ years customer service exp with awards (EOTM, Best Agent), CRM proficiency, bilingual (likely BM/English), Malaysia-based. Current role at SAP is more ops/tech-focused than frontline CS.

Experience

  • Digital Deals Specialist · 2024 – now
  • Senior Specialist Contact Management · 2026 – now
  • Crisis Solution Specialist · 2022 – 2023
  • Customer Experience (Sales) · 2021 – 2022
  • Cook · 2020 – 2021

Full profile, verified references and contact details are available to employers through Hirix once you express interest.

Work history

Digital Deals Specialist
Confidential company
2024 – now
Senior Specialist Contact Management
Confidential company
2026 – now
Crisis Solution Specialist
Confidential company
2022 – 2023
Customer Experience (Sales)
Confidential company
2021 – 2022
Cook
Confidential company
2020 – 2021

Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.

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