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Customer Solutions Specialist · Confidential company
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
PassiveCustomer SupportCRM (Salesforce)Ticket ManagementQABilingual Communication (EN/BM)Problem ResolutionReportingGoogle Workspace
6+ years in CX across Shopee & U Mobile, Salesforce CRM, 150+ daily inquiries handled, Malaysia-based. Exceeds the 1-year minimum with proven high-volume support experience.
Experience
- Customer Solutions Specialist · 2025 – now
- Senior Associate, Operations (Customer Service & QA) · 2019 – 2021
- Sales Admin Executive · 2018 – 2018
- Customer Service Representative · 2017 – 2018
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Customer Solutions Specialist
Confidential company
2025 – now
Senior Associate, Operations (Customer Service & QA)
Confidential company
2019 – 2021
Sales Admin Executive
Confidential company
2018 – 2018
Customer Service Representative
Confidential company
2017 – 2018
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.