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Customer Service Representative · Confidential company
Shah Alam, Selangor, Malaysia
PassiveCustomer SupportCRM (Salesforce)Bilingual Communication (EN/BM)Problem ResolutionMulti-channel SupportFlight Booking Systems (Navitaire)Google SuiteTeam Mentoring
~10 yrs customer-facing experience in Malaysia, CRM (Salesforce) proficiency, bilingual EN/BM, multi-channel support, currently CSR at IBM. Overqualified but highly relevant.
Experience
- Customer Service Representative · 2025 – now
- Travel Agency, Corporate and Government Support · 2017 – 2025
- IT Support Specialist · 2016 – 2017
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Customer Service Representative
Confidential company
2025 – now
Travel Agency, Corporate and Government Support
Confidential company
2017 – 2025
IT Support Specialist
Confidential company
2016 – 2017
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.