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Customer Service Representative · Confidential company
Puncak Alam, Selangor, Malaysia
PassiveCustomer SupportCRM ToolsDispute ResolutionAccount VerificationMicrosoft OfficeLive Chat SupportVoice Communication
5+ years in customer service across fintech/telecom, currently a CSR in Malaysia. Strong CRM, dispute resolution, and multitasking skills. Based in Selangor. Mandarin proficiency not confirmed.
Experience
- Customer Service Representative · 2024 – now
- Customer Service Specialist · 2023 – 2024
- Customer Service Administrator · 2019 – 2022
- Customer Care Executive · 2017 – 2019
- Freight Forwarder and Customs Clearance · 2016 – 2017
- Administrative Assistant · 2015 – 2015
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Customer Service Representative
Confidential company
2024 – now
Customer Service Specialist
Confidential company
2023 – 2024
Customer Service Administrator
Confidential company
2019 – 2022
Customer Care Executive
Confidential company
2017 – 2019
Freight Forwarder and Customs Clearance
Confidential company
2016 – 2017
Administrative Assistant
Confidential company
2015 – 2015
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.