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Customer Service Representative · Confidential company
Petaling Jaya, Selangor, Malaysia
PassiveCustomer SupportCRM ManagementBilingual Communication (English/Malay/Mandarin/Korean)Problem ResolutionEscalation HandlingSLA ManagementTeam LeadershipKYC Verification
9+ years exp CS professional, currently Team Lead with CRM expertise, multilingual (English/Malay/Mandarin/Korean), strong escalation handling. Overqualified but solid fit for core role requirements.
Experience
- Customer Service Team Lead · 2024 – now
- Customer Service Executive · 2024 – 2024
- Senior Customer Service Representative · 2018 – 2024
- Customer Service Representative · 2017 – 2018
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Customer Service Team Lead
Confidential company
2024 – now
Customer Service Executive
Confidential company
2024 – 2024
Senior Customer Service Representative
Confidential company
2018 – 2024
Customer Service Representative
Confidential company
2017 – 2018
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.