KK
K*********** K
Customer Service Representative · Confidential company
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
PassiveCustomer SupportCRM ProficiencyMultichannel CommunicationProblem ResolutionDe-escalationKPI ManagementAppointment Scheduling
~6 years in customer service roles in Malaysia, with CRM use, multichannel support, de-escalation, and KPI delivery. Strong alignment with core role requirements.
Experience
- Administrative Assistant · 2020 – 2021
- ADVISOR I, CUSTOMER SERVICE · 2025 – 2026
- Customer Service Officer · 2024 – 2025
- SHOPEE CHAT SUPPORT (CUSTOMER SERVICE EXECUTIVE) · 2024 – 2024
- Seller Incubation Analyst - Lazada · 2022 – 2024
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Administrative Assistant
Confidential company
2020 – 2021
ADVISOR I, CUSTOMER SERVICE
Confidential company
2025 – 2026
Customer Service Officer
Confidential company
2024 – 2025
SHOPEE CHAT SUPPORT (CUSTOMER SERVICE EXECUTIVE)
Confidential company
2024 – 2024
Seller Incubation Analyst - Lazada
Confidential company
2022 – 2024
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.