AL
A***** L
Customer Service Advisor · Confidential company
Gelugor, Penang, Malaysia
PassiveCustomer SupportCRM ProficiencyBilingual Communication (English & Mandarin)Problem ResolutionAttention to DetailTeam LeadershipSLA ManagementFreshdesk
Strong CS professional with 8+ years exp, bilingual English/Mandarin, CRM proficiency, team lead background, and current CS advisor role. Exceeds all minimum requirements comfortably.
Experience
- Customer Service Advisor · 2025 – now
- Relationship Officer (Privilege Banking) · 2024 – 2025
- Personal Wealth Executive (Personal Banking) · 2023 – 2023
- Customer Service Team Lead · 2020 – 2023
- Customer Service Representative · 2018 – 2020
- Exam Invigilator · 2019 – 2019
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Customer Service Advisor
Confidential company
2025 – now
Relationship Officer (Privilege Banking)
Confidential company
2024 – 2025
Personal Wealth Executive (Personal Banking)
Confidential company
2023 – 2023
Customer Service Team Lead
Confidential company
2020 – 2023
Customer Service Representative
Confidential company
2018 – 2020
Exam Invigilator
Confidential company
2019 – 2019
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.