SW
S****** W
Customer Experience Manager · Confidential company
Bend, Oregon, United States
PassiveSaaS domain knowledgeCRM familiarityCustomer managementProgram managementCross-functional leadership
Stephen has 20+ years SaaS experience and CRM familiarity, but profile emphasizes customer success/management over enterprise B2B closing. No demonstrated track record of 20%+ demo-to-close conversion rates, deal negotiation, or revenue accountability metrics required.
Experience
- Customer Experience Manager · 2025 – now
- President - Board Of Directors · 2024 – now
- Owner · 2023 – now
- Vice President, Professional Services · 2020 – 2023
- Director Of Implementation Services · 2018 – 2020
- Project Management Lead · 2015 – 2017
Full profile, verified references and contact details are available to employers through Hirix once you express interest.
Work history
Customer Experience Manager
Confidential company
2025 – now
President - Board Of Directors
Confidential company
2024 – now
Owner
Confidential company
2023 – now
Vice President, Professional Services
Confidential company
2020 – 2023
Director Of Implementation Services
Confidential company
2018 – 2020
Project Management Lead
Confidential company
2015 – 2017
Identifying details are masked to protect candidate privacy. Express interest and the Hirix talent team will broker a verified introduction.